Contact us

Contact us

If you are a donkey or mule owner and are concerned about their health, please contact your vet immediately in the first instance.

We are not able to offer medical advice but our veterinary team offer a peer-to-peer free for vets to discuss veterinary care and treatments based on individual cases.

If you are concerned about the welfare of any donkey, please contact us immediately.

Main office

The Donkey Sanctuary,
Sidmouth, Devon EX10 0NU.

Telephone: +44 (0) 1395 578222.

Office hours: Monday - Friday 8.30am to 4.30pm (excluding weekends and bank holidays).

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If you are a donkey or mule owner and are concerned about their health, please contact your vet immediately in the first instance.

We are not able to offer medical advice but our veterinary team offer a peer-to-peer free for donkey owner vets to discuss veterinary care and treatments based on individual cases.

If you are concerned about the welfare of any donkey, please contact us immediately.

If you are concerned about the welfare of a donkey or mule through cruelty or neglect in the UK, please contact us using our welfare enquiries webform.

Alternatively, please call our welfare advice line on 01395 578222 Monday-Friday 8.30am-4.30pm to speak to our experienced welfare team.

If you are updating or cancelling your Direct Debit, please provide your address and supporter number (if known).

If you are updating your personal details, please provide both your old and updated details as well as your supporter number (if known).

Stay informed

We would also like to keep you updated about our news, charitable activities and appeals. If you are happy for us to do this, please let us know below.

Your privacy

The Donkey Sanctuary and its charitable and trading subsidiaries will never sell your data. We promise to keep your data safe and secure - see our privacy notice for details about how we will look after your data. If you would like to change how we communicate with you, please call us on 01395 578222.

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